Frequent Questions

The Stylist at Unique Wigs have designed this FAQ page in an attempt to answer your questions on your new wig, hairpiece or accessory purchase. Here you can read topics such as how to wear your wig and how to wash your wig or hair piece. At Unique Wigs, we value our hair obsessed fans at home and we are here to help you every step of the process with your purchase! If you have any questions that are not listed here or that you would like to see please let us know by sending us an email at: hello@uniquewigs.com

  • The Unique Wigs difference…

    Our commitment to gorgeous hair and hair products comes through in everything we do at Unique Wigs; from the most popular wig designers, to the latest and most trend setting styles, the highest quality assortment of wigs, hairpieces, related wig accessories and products, to your superb shopping experience. We don't just sell wearable hair — we offer useful information to help navigate the sometimes overwhelming choices in styles, hair types, cap constructions, colors, and more. We go the extra mile to offer additional product images, and always Free/No charge consultations in our boutique for a more individualized customer experience. As, Ms. Tommie says, “this is not your Grandmother’s wig anymore”, coined the phrase almost 40 years ago and still holds true today! The styles and quality just keep getting better every year!

    You'll find useful information here at Unique Wigs on our website and also in our boutique. If you wish to consult with one of our experienced Stylist, give us a call at 770-552-5811 during our normal operating hours or simply fill out the Contact form on our Contact page of our website or simply email us anytime. Our wig experts can guide you through questions and style options to make shopping a breeze! We look forward to helping you find your perfect style & color that meet your needs and expectations.

  • What type of wigs can I find at Unique Wigs?

    At, Unique Wigs we carry a large inventory of both HUMAN HAIR WIGS and SYNTHETIC HAIR WIGS in a plethora of styles and color choices to meet the needs of our customers! Now lets explain some key points of each type of wig. HUMAN HAIR WIGS - Offers each wearer the most natural look & feel □ presents the most styling versatility □ requires more styling - especially after washing as your natural would □ very durable - can last over a year or more with proper care □ typically more expensive than synthetic hair □ PREMIUM & REMY HUMAN HAIR are the highest quality human hair available at Unique Wigs □ the most durable hair type □ more careful collecting and processing techniques result in higher quality product and contribute to higher price □ hair cuticles kept running in uniform direction resulting in less tangling.

    SYNTHETIC HAIR WIGS - The higher quality synthetic hair offer a look and feel quite similar to human hair □ requires little maintenance & can usually be worn right out of the box □ typically more affordable than human hair □ offers limited styling versatility (hot tools cannot be used, unless specified by manufacturer) □ HEAT-FRIENDLY SYNTHETIC HAIR offers more styling versatility (hot tools may be used - max 350°) □ special care must be taken to avoid tangling □ colors may vary from non-heat-friendly synthetic hair □ can be more challenging to style than human hair.

    So come in today to speak with a Stylist at Unique Wigs about our Human Hair Wigs, Synthetic Wigs and Hairpiece options!

    Please Note! It is important to follow the Wig Designers and/or Wig Manufacturers care recommendations in order to get the optimal life span from your wig or hairpiece!

  • Choosing a Wig or Hairpiece color!

    In today’s wig design and styles come in such a wide variety of colors range from 10 or 20 colors to as high as 70+ for some styles. The best approach is to narrow down the styles you like first, then look at the color choices offered for those styles. The Stylist are experienced when it comes to color and usually immediate say your color is a 4, 8, 10, etc. but also keep the various Wig Designer - Color Rings available for customer review and approval.

    Once you've identified your favorite styles, it is time to check out color options. This can be challenging. Typically, you'll find wig designers and wig manufacturer color rings and swatches in our boutique for review and consideration and our trained color stylist will assist you through this simple process. These color rings do not always show the customers the full effects of the color distribution of the actual wig, because professionals already understand how it will distribute throughout the piece. You're left with only a partial sense of what a wig color will look like if not available in our inventory. And in addition, color rings from different manufacturers are specific to their individual line of wig styles and products, making it sometimes difficult to compare choices from different brands.

    A special note for customers getting ready to start Chemo or medical related treatments

    If you are a customer getting ready to go through Chemo or other medical treatments, we encourage you to come into Unique Wigs beforehand where we can match your natural hair color and to see your hair styling preferences for future reference. Alternatively, please bring into Unique Wigs a great quality picture and an actual hair sample if available, along with the wig style names you're interested in. Our color trained Stylist will help with color matching. In fact, this is one best feature we offer to our customers in helping with a natural look throughout and after your medical treatments.

  • How do I know what size Wig is appropriate?

    Average wigs today fit heads from 21.5" to 22.5". Ninety-five percent of our customers fall into this range. Unique Wigs also carries Petite and Large fit wigs. Come into Unique Wigs for a wig fitting whereby we may measure your head size. Your wig should be worn on your natural hairline, approximately four fingers above the eyebrows. The back of the wig should be pulled down to the natural hairline in the back. Wigs have adjustable Velcro and elastic tabs in the back so you can adjust your wig for a secure, comfortable fit. There are also small tabs in the front of the ears that can be adjusted to hold the wig close to the face.

  • Wig Cap Construction Types

    Wigs in general and Wig Cap Construction have come a long way in recent years and most certainly over the past decade. The advancements in the technology are so incredible; it is hard to determine the difference between a high quality synthetic wig and a human hair wig and furthermore even telling the differences of a wig and your own natural hair if styled properly by an experienced stylist.

    So let's get right down to basics of wig cap construction. It all begins with the wig base, referred to as a cap typically in four different types of cap construction, i.e., the Basic Cap, Monofilament Cap, Lace Front Cap and 100% Hand-Tied Cap. The cap is the material to which the hair is attached in order to create the wig. The new cap constructions are lighter, more durable, and so much more natural looking! When choosing a wig, it is important to consider the cap construction – each approach has a specific method of attaching hair to the cap and offers its own set of advantages.

    Basic Caps

    Basic caps are the most common and affordable design. Wefts of hair are sewn onto the cap, which has a closed lace layer at the crown. The hair is cut and styled into a specific style and the crown is often teased or crimped so you cannot see down through to the cap. This type of cap often gives the hair volume at the crown.

    Monofilament Cap

    Monofilament caps offer a very natural look with parting versatility. The mesh material gives the illusion of hair growth from the scalp and allows for individual, hand-tied hair. As a result, hair can be parted and combed in different directions. Monofilament wigs can be monofilament at the part, crown or entire top of wig.

    Double monofilament wigs also happen to be a good option for sensitive scalps as the cap is soft. Of the monofilament caps, the 100% hand tied cap is generally the most comfortable.

    Lace Front Cap

    Lace front wigs create the illusion of natural hair growth along the hairline. This adds to the natural appearance of a wig and allows for styling away from the face. Some come pre-trimmed and are ready to wear while others will require some personalization.

    Some wigs are referred to as capless. This is a bit of a misnomer as there is a cap, but instead of the closed lace layer at the crown, it has vertical lace strips with open spaces between the wefts.

    100% Hand-tied Cap

    100% hand-tied monofilament caps allow each hair to move freely for the most natural look. Other designs referred to as 'hand-tied' feature a combination of hand-tied and machine-attached hair. This means that some areas (generally the part or crown) are hand-tied, but the rest is machine-attached. If you want the entire cap to be hand-tied, make sure to look for 100% hand tied!

  • How do I achieve a natural look?

    How do I achieve a natural look?

    Most fashion wigs today come with 10% to 30% too much hair, which is why all wigs can benefit from fine-tuning by a professional stylist at Unique Wigs. Some wigs may require minimal shaping, whereas other wigs may need significant thinning. One of the secrets to successfully wearing a wig is having it professionally styled to suit your features.

  • Can People tell I'm wearing a Wig or Hairpiece?

    The bulky, fixed "wiggy" look with the hot, heavy cap is a thing of the past when you choose a wig from Unique Wigs and our professional stylist. Wigs are almost indistinguishable from a natural head of hair because of much thinner synthetic fibers that are soft and pliable for a gentle movement. In fact our lead stylist, Ms. Tommie has receive numerous thanks and appreciation for matching color and styles to near perfection for our customers. So come on in today for your personal consultation and wig or hairpiece purchase!

  • How do I care for my Wig or Hairpiece?

    How do I care for my wig?

    Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested guidelines for cleaning are after wearing between 14 to 30 days. To clean and condition your wig, follow the manufacturer's instructions that come with your wig.

    Synthetic and Blended Wigs

    Only shampoos, conditioners, hair sprays and other styling accessories designed specifically for synthetic wigs should be used to take care of synthetic hair or blended (synthetic/human) hair wigs. After shampooing and conditioning, make sure to rinse your wig thoroughly in cool water. Always use a soft towel and carefully blot dry (do not scrub). Allow your wig to dry naturally overnight on a wig stand.

    Human Hair Wigs

    Special products should also be used on human hair wigs because the hair in human hair wigs has been processed several times and is vulnerable to damage. Any high quality shampoo formulated for processed hair may be used, however, we strongly recommend you use the products made especially for wigs to protect your investment.

    You can also bring your Wig or Hairpiece into Unique Wigs for cleaning and styling.

  • How to style a Human Hair Wig?

    You can style your wig every time you wear it, with your finger tips and a wig pick, very gently. If knots have accumulated at the ends of the wig, pick apart the knots by starting near the end of the hair and working your way back to the top. You can even use a little spray-on leave-on wig conditioner to help detangle the hair which Unique Wigs can make products suggestions. You can use lukewarm curling iron, dryer, or rollers of the proper size to re-set your wig’s curls. If you prefer a straighter style, just take 1" to 2" sections and run your flat iron over them. Why did my Human hair wig lose its style after I washed it? The factory style in Human Hair Wigs are made by setting and not by perm.

    Therefore, the style will always wash out of Human Hair Wigs.

    So we recommend that you bring in your Human Hair Wig to the Stylist at Unique Wigs for proper Styling as you would your natural hair!

  • How to style a Heat - friendly Synthetic Wig?

    To style Heat friendly Synthetic fibers, you must make sure that your heat tool you will be using is on the correct temperature. At, Unique Wigs we recommend heat tools made especially for Heat friendly Synthetic Wigs. Usually the maximum temperature they should be at is 350 degrees Fahrenheit. If your heat tool does not have a temperature gauge, we recommend putting your settings on medium to low. To curl your hair, take 1" to 2" sections and curl around the barrel. Then slowly slide the fiber off the curling iron and pin the curl together. Once the fiber is cool to the touch remove the pin. To straighten, just simply slide the flat iron, slowly down 1" to 2" sections starting from the root to the tip.

    So we recommend that you bring in your Heat - friendly Synthetic Wig to the Stylist at Unique Wigs for proper Styling as you would your natural hair!

  • How do I keep my wig fresh longer?

    The patented "No Sweat Liner", by Headline. It is an essential product for any wig wearer. The unique combination of micro-fiber materials are engineered specifically for your needs to stay dry and comfortable. The moisture transport system quickly draws perspiration away from the skin, wicking it into the transport layer. These liners will trap any odors making your time between washes much longer!

  • How to wash a wig?

    To keep your wigs looking fresh and new, Unique Wigs recommends washing your wigs after a few wears or when you see it getting dull similar to your natural hair. Washing your wig will bring your wig back to looking new.

    Follow these simple steps to properly wash your wig.

    1. Fill your sink or bowl with cool water. Add a capful of synthetic wig shampoo and blend in, Unique Wigs recommends the Brandywine products. Never use regular shampoo on synthetic wigs!

    2. Gently swish the wig or hairpiece in the water for about 30 seconds to a minute until the wig or hairpiece is saturated. Then lightly scrub the front of the wig cap, where it meets the forehead until clean. Next, let the wig soak for about 15 minutes. Then empty the sink or bowl of water and rinse the wig or hairpiece in cool water, especially on curly wigs!

    3. Gently squeeze excess water out of wig. Do not rub or twist your wig. Then place on a wig stand or spread the wig out on a thirsty towel and leave in a ventilated area to dry overnight. You should spray on a little leave-on wig conditioner, when you start the drying process. After the wig is dry, re-style the wig gently by shaking and fluffing by hand and using a wig pick and not a brush.

    Unique Wigs also offers our customers a service for the washing, care and styling of every product well sell.

    So ask your Stylist at Unique Wigs about our Services offering or click the Services tab on our website to see further details!

  • The best way to store a wig?

    The best way to store a wig is on a wire or open wig stand for air circulation or mannequin. Storing a wig on a wig stand prevents the wig from becoming tangled, misshapen or dirty between uses. The wig stand will also help maintain the factory produced style and shape of your wig. Wigs should be stored in a cool dry place free of dust, mildew and high temperatures.

  • Do I need to deep condition or hydrate my wig?

    While you will want to wash your wearable hair as infrequently as possible, it is critical that you hydrate daily with a leave-in conditioner. Natural hair is kept hydrated with oils from the scalp. This, of course, does not happen with wigs or hair add-on products. These products will also protect hair prior to any heat styling. Always follow the wig manufacturers care instructions.

  • Chemotherapy, Medical Treatments & Hair Loss

    How to make the best of it….

    Your hair loss generally can't be prevented or controlled, but it can be managed. Take the following steps throughout your treatment to minimize the frustration and anxiety associated with hair loss.

    Before treatment

    Be gentle to your hair. Get in the habit of being kind to your hair. Don't bleach, color or perm your hair — this can weaken it. Air-dry your hair as much as possible and avoid heating devices such as curling irons and hot rollers. Strengthening your hair now might make it more likely to stay in your head a little longer during treatment.

    Consider cutting your hair. Short hair tends to look fuller than long hair. So as your hair falls out, it won't be as noticeable if you have short hair. Also, if you have long hair, going short might help you make a better transition to total hair loss.

    Plan ahead for a head covering. Now is the time to start thinking about wigs, scarves or other head coverings. Whether you choose to wear a head covering to conceal your hair loss is up to you. But it's easier to plan for it now rather than later. Ask your doctor to write a prescription for a wig, the cost of which may be covered by your health insurance.

    During treatment

    Baby your remaining hair. Continue your gentle hair strategies throughout your chemotherapy treatment. Try using a satin pillowcase, which is less likely to attract and catch fragile hair. Use a soft brush. Wash your hair only as often as necessary. Consider using a gentle shampoo. Stay away from shampoos with strong detergents and chemicals that can dry out your scalp, including salicylic acid, alcohol and strong fragrances.

    Consider shaving your head. Some people report that their scalp feels itchy, sensitive and irritated during their treatment and while their hair is falling out. Shaving your head can reduce the irritation and save the embarrassment of shedding. Some men shave their heads because they feel it looks better than the patchy hair loss they might be experiencing. Also, a shaved head might be easier for securing a wig or hairpiece.

    Protect your scalp. If your head is going to be exposed to the sun or to cold air, protect it with sunscreen or a head covering. Your scalp may be sensitive as you go through treatment, so extreme cold or sunshine can easily irritate it even more. Having no hair or having less hair can make you feel cold, so a head covering may make you more comfortable.

    After treatment

    Continue gentle hair care. Your new hair growth will be especially fragile and vulnerable to the damage caused by styling products and heating devices. Hold off on coloring or bleaching your new hair for at least six months. Besides damaging new hair, processing could irritate your sensitive scalp.

    Be patient. It's likely that your hair will come back slowly and that it might not look normal right away. But growth takes time, and it also takes time to repair the damage caused by your cancer treatment.

    Chemotherapy and hair loss: Cover your head.

    Covering your head as your hair falls out is a purely personal decision. For many women hair is associated with femininity and health, so they choose to maintain that look by wearing a wig. Others choose hats and scarves. Still others choose not to cover their heads at all.

    Ask your doctor or a hospital social worker about resources in your area to help you find the best head covering for you. Look Good...Feel Better is a free program that provides hair and beauty makeovers and tips to women with cancer. These classes are offered throughout the United States and in several other countries. Many classes are offered through local chapters of the American Cancer Society. Look Good...Feel Better also offers classes for teens with cancer, as well as a Web site especially for men.

    Radiation therapy also can cause hair loss.

    Radiation therapy also attacks quickly growing cells in your body, but unlike chemotherapy, it affects only the specific area where treatment is concentrated. If you have radiation to your head, you'll likely lose the hair on your head.

    Your hair usually begins growing back after your treatments end. But whether it grows back to its original thickness and fullness depends on your treatment. Different types of radiation and different doses will have different effects on your hair. Higher doses of radiation can cause permanent hair loss. Talk to your doctor about what dose you'll be receiving so that you'll know what to expect.

    Radiation therapy also affects your skin. The treatment area is likely to be red and may look sunburned or tanned. If your radiation treatment is to your head, it's a good idea to cover your head with a protective hat or scarf because your skin will be sensitive to cold and sunlight. Wigs and other hairpieces might irritate your scalp.

    As viewed from A Federal Government website managed by the U.S. Department of Health and Human Services. healthfinder.gov is sponsored by the National Health Information Center, extracted from © 1998-2008 Mayo Foundation for Medical Education and Research (MFMER).

  • Will Insurance Cover Your Wig?

    Most insurance companies do cover either partial or total cost of the wig. In fact most Insurance providers to not require pre-approval if the claim is under $500. However, each insurance provider is different and you should check with your insurance provider for further details. Most insurance medical policies describe a wig or hairpiece as a prosthetic supply for hair loss and are comprised of a hairpiece of human or artificial hair worn as personal adornment or to conceal baldness. In your Insurance Policy or Plan, your Insurance provider considers a wig (cranial/scalp prosthesis) medically necessary, when generalized hair loss is present due to one or more of the following conditions: □ Chemotherapy □ Radiation therapy □ Scalp injury □ Severe burns.

    By following these simple procedures, you should have no problem.

    First, ask your physician for a prescription written as follows: “Cranial prosthesis due to effects of chemotherapy.” or other medical procedures as defined in the following descriptions. The MHCP Code for Wigs is S8095; The HCPCS - Covered Procedure Code is HCPCS - A9282, furthermore the Covered Diagnoses Code is V58.1 - V59.11 for Chemotherapy; V66.1 Following radiotherapy; V66.22 Following chemotherapy; 091.82 Syphilitic alopecia; 140.0 - 208.91 Malignant neoplasm of the lip, oral cavity, and pharynx, (140-149): of digestive organs and peritoneum (150-159); of respiratory and intrathoracic organs, (160-165)of bone, connective tissue, skin, & breast, (170-176); of genitourinary organs, (179-189); of other and unspecified sites, (190-199); of the lymphatic and hematopoietic tissue, (200-208). 230-234.9 Carcinoma in situ. 235-238.9 Neoplasms of uncertain behavior. 239.0-239.9 Neoplasms of unspecified nature. 704.0-704.9 Diseases of the hair and hair follicles. 757.4 Specified anomalies of the hair. 941.0-941.9 Burns, face, head, and neck; first, second and third degree burns, deep necrosis of the underlying tissue.

    Secondly, when purchasing your wig, we will make out your invoice stating, “Cranial prosthesis due to effects of chemotherapy or the treatment code provided by your Physician or Insurance provider.” When submitting your insurance claim, you will need to provide a copy of the doctor’s prescription and the invoice.

    Some insurance providers do not consider a wig to be medical treatment, and there are some who will turn the claim down, even when the prescription and invoice are provided at the same time. All medical clients receive a medical discount. Our wigs are specially designed for you, and we make them easy to afford.

    You may also be eligible for financial assistance through your local health department, church or synagogue and programs specific for your area of diagnosis. You may want to apply for help with them as well.

    PLEASE NOTE: We DO NOT process insurance claims at Unique Wigs. This page is meant solely for INFORMATIONAL PURPOSES ONLY to help customers ask some of the necessary questions of their individual insurance companies, insurance plans and insurance claims policies.

  • Can I wear a wig if I have a full head of hair?

    Yes, start off by brushing your hair and making it as smooth and flat as possible. Gather it into a ponytail at the nape of the neck. Take the ponytail and flip the hair back up keeping the rubber band at the nape of the neck and getting the hair to lay as flat as possible to the head. Hold the hair in place and secure with 2 or 3 bobbie pins. Next you want to stretch the wig cap over your head, starting at the nape, pulling it on toward the front all the way to the hairline. For extra long hair, divide the hair into two sections. Cross the two sections and tuck them under the opposite side of the cap.

  • Do people wear wigs as a lifestyle choice?

    Absolutely, our customers see wigs as a great hair solution especially if you don’t have time, always on the go or energy to style your own hair or don’t want to spend money on frequent cuts. Ladies with thinning hair or graying hair also choose wigs and hairpieces as an hair alternative. It’s a great way to try out different styles, colors and get the look you’ve always wanted.

  • Will I have to sit out in public when I try on a wig or hairpiece?

    Our experienced Stylist are very sensitive to your needs and will show you to an area where you have privacy. In addition, they will help you select a style and color that’s right for you, demonstrate how to put on a wig and instruct you in easy wig care methods. One last reminder, be sure to let your Stylist know why you are looking for a wig, so that she can direct you to a dressing room or private area when the need arises.

Common Questions
What forms of payment do you accept?
Unique Wigs accepts Cash, Checks, the following Credit Cards. We also accept Bank Debit Cards with the Visa or Master Card logo. Accepted_Credit_Cards1
How long has Unique Wigs been in business?
Unique Wig was founded in 1994, after a buyout of a former business partners inventory and assisting our valued customers everyday since.
Do I need a an appointment or charge a Consultation Fee?
Our customers do not need an appointment during regular business hours; we have never in our company history charged a Consultation Fee!